As the situation with the COVID-19 pandemic is evolving rapidly, the legal team at Flaxman Law Group is carefully monitoring the public health and community concerns related to the new coronavirus. Our team is taking every step possible to continue to serve our clients while we also protect our community, clients, and team members. As the situation changes, we will adapt our approach as needed. At every step in this process, we will work to stay accessible to our clients and will continue to act in their best interests.
At Flaxman Law Group, we recognize this is a difficult time for our communities and for individuals across South Florida. Our offices remain open and we continue to offer services for our clients. We have put together this list of frequently asked questions we are hearing from clients. You can also reach out to us at any time online or by calling 866-352-9626. You can also reach Charles Flaxman by email at cflaxman@flaxmanlaw.com. Our phone lines continue to be staffed 24/7 during the coronavirus health emergency, so you can always reach a live person.
Updates about the Coronavirus can be found at the following links:
Our office is open, fully operational, and we are practicing social distancing. Please feel free to stop by. Our lobby is open and we have taken an aggressive approach to routinely cleaning and disinfecting the common areas. We are able to communicate with you through video chat, text, email, and by phone.
Our medical care providers have taken steps to ensure your safety by offering telemedicine appointments. You can also receive physical therapy in the comfort of your home. If you choose to receive care at the facility, many offices are scheduling appointments to comply with social distancing.
When and how can I contact you?Our legal team are working hard to stay responsive and are replying quickly. You can reach us a number of ways:
We will continue to offer help in Spanish and English.
What video chat platforms do you offer for clients?The Flaxman Law Group team may be able to meet with you through Zoom and through other video chat preferences. Please contact our office through phone or email to set up a secure virtual conversation.
Are you accepting new clients?At Flaxman Law Group, we understand families may still experience losses, injuries, car accidents, and other situations which may warrant a claim. While our world has changed rapidly, the need to get legal representation to pursue compensation remains as important as ever. If you have been injured and think you may have a claim, we invite you to contact Flaxman Law Group to learn about your next steps.
How can I get updates regarding the status of my case or legal matter?You can always reach out to the Flaxman Law Group team to get added information. In addition, our team is reaching out to clients to help them understand the status of their cases.
Are courts of law still open in my area?Florida Supreme Court Administrative Orders ASOC20-13 and ASOC20-17 suspended some courts and court cases in the state between Monday, March 16, 2020 through Friday, April 17, 2020. You can see updates for Miami-Dade county courts on their website and updates for Broward County on their site. Despite the closures, some online services are available through the courts.
Will my court date be rescheduled?At this time, it is likely your court case will be rescheduled. However, the situation in changing rapidly and we encourage you to check the county court websites or contact Flaxman Law Group to determine the status of your court date.
What if I can’t come to court because I’m sick or quarantined?If you are quarantined or may have the coronavirus, you should remain at home. You can still contact Flaxman Law Group to discuss your case. Currently, courts are not open and would not require you to come in.
Will scheduled depositions, mediation, arbitration, or settlement negotiations occur as planned?Some services will continue to take place virtually or through remote communication. Flaxman Law Group is using technology and our enhanced online security to continue to communicate with you while keeping your personal information secure. If you have questions about what is possible, please reach out to our legal team.
The entire team at Flaxman Law Group wishes you and your loved ones safety and good health during this challenging time. We will continue to work hard to offer exceptional service to you. Please feel free to reach out with legal questions and concerns. We have also assembled these links to help you find reputable, up-to-date information about the pandemic:
The CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html
The Miami-Dade county site, with local updates: https://www.miamidade.gov/global/initiatives/coronavirus/home.page
The Florida Health website, with state information: https://floridahealthcovid19.gov/
The Broward County website, with detailed local information: https://www.broward.org/CoronaVirus/Pages/default.aspx
The government has created a special website with updated information: https://www.coronavirus.gov/
If you are financially impacted by COVID-19, the Florida government has a guide to resources that can help you: https://www.benefits.gov/help/faq/Coronavirus-resources