Justia Lawyer Rating
RDF Ratings - Best Attorneys of America
Million Dollar Advocates Forum
Avvo Rating - Top Attorney, Personal Injury
BBB Acredited Business
Avvo Reviews
Distinguished 2023
Peer Rated 2023

Brookdale Atrium 2 Way

Brookdale Atrium 2 Way gets an average rating. This for-profit corporation-structured nursing home has 84 certified beds (including 32 two-room beds) and participates Medicare and Medicaid. This nursing home is not in a hospital but is within a Continuing Care Retirement Community (CCRC) and has a Resident and Family Council. There are automatic sprinkler systems in all required areas of this facility.

Brookdale Atrium 2 Way is located at 9960 Atrium Way in Jacksonville, Florida and can be reached at (904) 724-4001. It is located near Jones Creek and Lee Road and the 295. The website of this nursing home can be found at Brookdale Senior Living.

Inspections of Brookdale Atrium 2 Way

Brookdale Atrium 2 Way gets a below average rating on health inspections. As of summer 2018, the last health inspection of the nursing home took place on November 28, 2017. On October 5, 2017, a number of violations were cited by a health inspection. Among them were a failure to “Provide housekeeping and maintenance services necessary to maintain a sanitary and comfortable environment.” In that inspection, 31 rooms exampled and five showed problems such as marred bathrooms doors, damaged walls, and peeling paint. The same health inspection found that staff did not offer food at the right temperature, increasing the risk of food-borne illness. Some of the food served at incorrect temperatures included fried chicken (100F or 123F), Pureed chicken (140 F), pureed fish (83F), and others.

Further, the same health inspection concluded that the nursing home did not “store, cook, and serve food in a safe and clean way.” According to inspectors, there was a risk of food-borne illness with the way food was stored. Among other observations, inspectors found that milk left over from breakfast service was stored 52.9F. Biological growth was observed on the ice cream chest lid and on the ice receiver of the ice maker. Dirty pans and wet dishes were found as well. In addition, food debris and dirt was reported in the dry storage room and some cook’s knives were unclean. The cake mixer and ovens had impacted, dried food on them while the oven grill top, grease traps, and stove top had burnt debris. These items were not on the cleaning schedule list posted in the kitchen.

Health inspectors during this visit further found the nursing home at the time did not “maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.” Inspectors observed incorrect labeling of flex pens and insulin on 3 out of 4 medicine carts.

Between 2018 and 2015, Brookdale Atrium 2 Way received two complaints resulting in a citation. During that time, the nursing home did not receive any fines. Brookdale Atrium 2 Way gets a much above average rating for quality control.

On October 9, 2017, the nursing home had a fire safety inspection, during which three citations were listed. This is slightly higher than the two citations which are an average across Florida but on par with the three citations issued to nursing homes, on average, across the country.

Staffing

Brookdale Atrium 2 Way gets an average rating for staffing. Residents at this nursing home get one hour and 41 minutes of nurse staff hours per resident per day. This compares to 1 hour and 36 minutes, on average, across Florida. Residents of this nursing home also get an average of 33 minutes with an RN per resident per day, whereas the state average is 40 minutes. The average resident gets one hour and eight minutes of LPN/LVN hours, while the average nursing home resident across Florida gets 57 minutes and the national average is 53 minutes. The average resident of this nursing home gets about 2 hours and 27 minutes of time with a nursing aide daily while the average resident in Florida gets 2 hours and 41 minutes while the average resident in the U.S. gets two hours and 18 minutes.

Quality of Resident Care

Brookdale Atrium 2 Way gets a rating of much above average for quality of care. The “percentage of short-stay residents who improved in their ability to move around on their own” at this facility was 64.7%, compared to 67.9% across the country. After an admission, 27.1% of short-stay residents at this nursing home were re-hospitalized, compared to 24.4% of residents across Florida and 22.4% across the country. Only 7.5% of short-term residents at Brookdale Atrium 2 Way had an emergency room visit, compared to 12.3% of U.S. nursing home residents and 10.5% of nursing home residents in Florida. In this nursing home, 61,4% of short-stay residents were able to be discharged into the community, compared to 55.6% of short-stay Florida residents overall.

Only 0.5% of residents of this nursing home reported moderate or significant pain, which lower than the 13.1% of U.S. nursing home residents and 9.5% of Florida short-stay residents reporting that level of pain. At this nursing home, 0.2% of short-stay residents had new ulcers or ulcers which got worse, compared to 0.9% of U.S. nursing home residents and 0.5% of Florida nursing home residents reporting the same issue.

Additional Indications of Care

Brookdale Atrium 2 Way cost $295 per day for a semi-private room as of the summer 2018 and had a occupancy rate of 93.63%. Staff at the nursing home speak English, Filipino, and Spanish. Payment is accepted through insurance, HMO, Medicaid, Medicare, and workers’ compensation. Brookdale Atrium 2 Way has hospice care, 24 hr onsite RN coverage, and pet therapy. This nursing home offers independent living, assisted living, and memory care services. Pre-arranged transportation is provided for doctor’s appointments and other external needs. Full meal services are provided for three meals a day, as are housekeeping services for residents.

This nursing home has a fixed generator and air conditioning within the facility. The last change of ownership of the nursing home took place in 2007. In 2015, the nursing home was levied a $46,000 fine and in 2018 a $1000 fine was imposed on the nursing home.

1 Vital Statistics
Number of Beds: 84 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts: Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2 Key Ratings
Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing homes's performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Three Stars Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

Two Stars Below Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Four Stars Above Average
RN Staffing Four Stars Above Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Four Stars Above Average
3 Key Short Stay Statistics
Description Brookdale Atrium Way 2 Florida
Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
2.9% 8.9%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
0.4% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
93.3% 88.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
94.0% 91.8%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
2.7% 2.1%
4 Key Long Stay Statistics
Description Brookdale Atrium Way 2 Florida
Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
1.3% 2.7%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
1.3% 2.7%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
0.9% 4.3%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
9.4% 8.0%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
72.0% 54.5%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
7.4% 1.8%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0% 0.2%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
16.8% 16.4%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
13.3% 12.7%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
5.4% 5.5%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
0.0% 1.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
23.7% 24.3%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
81.8% 95.6%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
96.1% 96.9%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
19.3% 14.1%
5 Inspection Summary

Date of standard health inspection: 11/29/2018
Total number of health deficiencies: 5
Average number of health deficiencies in Florida: 6.4

Client Reviews
★★★★★
"Friendly and professional customer service. From the receptionist to the paralegals, everyone makes you feel comfortable. Best firm I’ve ever dealt with." Catherine M.
★★★★★
"Thank you! This guy is great and really knows what he is doing. I've had to hire several people throughout the years for similar services and Mr. Flaxman is the best by far. I would recommend him to anyone.” Jeff W.
★★★★★
"Very prompt reply. Confident in his abilities. Educated me so I wasn't overwhelmed with the lingo. Very personable. Thank you again for helping me out Mr. Flaxman!!" Tayla M.
★★★★★
"Best attorney and very friendly. He fights for your rights and moves very quickly. If you have any questions, he is always there to answer. I felt at home and relieved knowing he was working on my case. I recommend everyone to get directly to him." Daniella E.
★★★★★
"If you're looking for representation but want to feel like you are working with someone who sees you as more than a name on a list of clients, this is the place for you. By the end of my first call, I felt something I had never felt when seeking any type of legal representation, I felt that I mattered! I wasn't treated as one more case to be handled by a stranger, I felt that I was speaking to a long life friend, who had a sincere desire to help me. Whenever I am asked if I can provide a reference for representation, I don't think twice... I always direct them to one place - Flaxman Law. Flaxman team - thank you for always making me feel like family!" Lori F.